Known Issues
Welcome to the known issues database. Select 'recent' to get a list of recent issues. Select 'history' to get a list of issues that are solved (in recent versions).Category:
Description
When importing a costmodel or metamodel, the import fails with the error message 'Error: for input string: ""' (for costmodel import) or 'the import file seems to be an invalid import file' (for metamodel import).Workaround
Go back to the original metamodel, edit any non-numeric system attribute you might have edited before, clear the name field and press OK. Then export the metamodel or cost model again.Reported in version 8.2.3
Resolved in version 8.3Description
This happens when a saved whiteboard contains edges that have no manually selected allocations (using "use source-destination", or the selected allocations don't exist), and that edge displays a non-numeric attribute value.Workaround
Don't use the "use source-destination" option in combination with non-numeric attributes OR if the issue is already there edit the xml file and search for a line where Shape = "null" and change null into -1.Reported in version 8.2.4
Resolved in version NextDescription
When using the fileshare or update functionality from the Control Center, an error message is shown that the server cannot be reached or validated. From within CostPerform, the What's New and InfoCenter don't work due to a new server certificateWorkaround
Please refer to the following page for more information on how to resolve this issue: http://eu.costperform.com/item/223Reported in version N/A
Resolved in version 8.3Description
When using a SQL Import task to import data from an ODBC Datasource with the word "driver" in the name, the following error is shown: "[Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified".Workaround
Rename the datasourceReported in version N/A
Resolved in version N/ADescription
There is a significant difference in memoryusage in client/server and standalone when loading a model that contains lots of formula attributes.Workaround
If the model is too big to load standalone, try client/server. If you have trouble getting client/server to work on your computer, please contact our helpdesk.Reported in version 8.2.2
Resolved in version NextDescription
When restoring a database on Oracle that contains a snapshot, the restore will fail.Workaround
If you really have to restore the backup, open the file "bookmark_snapshot.ccb", and remove the <row></row> sections.Reported in version 8.2.2
Resolved in version nextDescription
In a sorted Allocation Grid, if you edit a value, the editable value that is shown, is the one for the row and column of the unsorted Allocation Grid, and it will update the wrong allocation. Also, it show the wrong icons for the source/destination objectWorkaround
You guessed it: don't sort the Allocation Grid when editing valuesReported in version 8.2.2
Resolved in version NextWorkaround
Create a new user or change the password using the portalReported in version 8.2
Resolved in version 8.2.2Description
When there exist both an actual and a virtual allocation path between a source and destination object, the results of a rollup that contains that path will be different after every runWorkaround
This sounds corny, but avoid the construction that causes the existence of both an actual and virtual allocation pathReported in version 8.2
Resolved in version 8.2.2Description
When there is a listed attribute that tracks another attribute, and the generated shadow attribute aggregates after cost calculation or does not aggregate at all, the value does not shadow through aggregation.Workaround
Change the attribute's aggregation behaviour to Aggregate before volume calculationReported in version 8.2
Resolved in version 8.2.2Description
When importing an Excel file using a fixed format, executing the task will show an error message.Workaround
First select any custom format for the import task that uses a tab character as a separator. Then edit the task and select fixed format.Reported in version 8.2
Resolved in version 8.2.2Description
If a developer user only has read rights to (part of) a costmodel, he can still drag-and-drop objects in the object tree.Reported in version 8
Resolved in version 8.2.2Description
When entering a value that matches with multiple previous values, a list with previous values is shown. However, when typing a different value, the first item in the list stays selected, so pressing Enter will use the selected value i.s.o. the typed valueWorkaround
Type the value you want to enter, cancel the list with previous values by pressing Escape and then confirm the new value by pressing Enter.Reported in version 8.2
Resolved in version 8.2.2Description
When the language is set to Swedish, opening the allocation grid fails unless there's a user attribute that alphabetically precedes "Value to Use" in Swedish ("Allokerade värden")Workaround
Either change the language or create a user attribute that alphabetically precedes "Allokerade värden"Reported in version 8.2
Resolved in version 8.2.2Description
When you use characters like ö and ä in a desktop name, the name will become longer everytime you login, and increase CostPerform startup timesWorkaround
Don't use special characters like ö and äReported in version 8.1.1
Resolved in version 8.2Description
In dashboards, the previous and initial values are not shown on the output gauges of dashboardsWorkaround
N/AReported in version 8.2
Resolved in version 8.2.2Using attribute symbols that are integer (possibly preceded and/or followed by an underscore) can... #1699 Description
Attribute symbols that are integer (possibly preceded and/or followed by an underscore, examples are "42", "_42", "42_", "_42_") should not be used. As of version 8.1, CostPerform will not allow such attribute symbols anymore.Workaround
Change invalid symbols to valid onesReported in version 8 SP1
Resolved in version 8.1Description
Suddenly CostPerform cannot connect to the database (error -1006). This is caused by the use of IPv6 addresses by the operating system (possibly due to an (automatic) update)Workaround
Download http://eu.costperform.com/downloads/public/mysql-ds.xml to [CP Install Dir]\server\appserver\jboss\server\qprcc5\deploy, OR Edit C:\Windows\System32\Drivers\etc\hosts, place the line "127.0.0.1 localhost" above the line "::1 localhost".Reported in version 7
Resolved in version 8.1Description
When trying to assign privileges for an entire costmodel that has more than one period, the assigned privilege does not show in the right-hand side of the view. The user that has been assigned the privilege can open the costmodel, but the data is masked.Workaround
Assign privileges to the individual layers of the costmodel in stead of to the costmodel itself.Reported in version 7.0.2
Resolved in version 8