Known Issues

Welcome to the known issues database. Select 'recent' to get a list of recent issues. Select 'history' to get a list of issues that are solved (in recent versions).

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Can't change password for other users when logged in as administrator #1882
Workaround
Create a new user or change the password using the portal
Reported in version 8.2
Resolved in version 8.2.1
Rollup results are inconsistent between runs #1880
Description
When there exist both an actual and a virtual allocation path between a source and destination object, the results of a rollup that contains that path will be different after every run
Workaround
This sounds corny, but avoid the construction that causes the existence of both an actual and virtual allocation path
Reported in version 8.2
Resolved in version 8.2.1
Generated shadow attributes (by a listed attribute tracking another attribute) don't shadow #1878
Description
When there is a listed attribute that tracks another attribute, and the generated shadow attribute aggregates after cost calculation or does not aggregate at all, the value does not shadow through aggregation.
Workaround
Change the attribute's aggregation behaviour to Aggregate before volume calculation
Reported in version 8.2
Resolved in version 8.2.1
Importing an Excel file with a fixed format fails with an error #1876
Description
When importing an Excel file using a fixed format, executing the task will show an error message.
Workaround
First select any custom format for the import task that uses a tab character as a separator. Then edit the task and select fixed format.
Reported in version 8.2
Resolved in version 8.2.1
Developer with only read-rights can drag-and-drop objects #1874
Description
If a developer user only has read rights to (part of) a costmodel, he can still drag-and-drop objects in the object tree.
Reported in version 8
Resolved in version 8.2.1
Autofill in object grid doesn't work correctly #1873
Description
When entering a value that matches with multiple previous values, a list with previous values is shown. However, when typing a different value, the first item in the list stays selected, so pressing Enter will use the selected value i.s.o. the typed value
Workaround
Type the value you want to enter, cancel the list with previous values by pressing Escape and then confirm the new value by pressing Enter.
Reported in version 8.2
Resolved in version 8.2.1
Cannot open allocation grid when language is set to Swedish #1872
Description
When the language is set to Swedish, opening the allocation grid fails unless there's a user attribute that alphabetically precedes "Value to Use" in Swedish ("Allokerade värden")
Workaround
Either change the language or create a user attribute that alphabetically precedes "Allokerade värden"
Reported in version 8.2
Resolved in version 8.2.1
Using special characters like ö and ä in a desktop name causes long startup times #1854
Description
When you use characters like ö and ä in a desktop name, the name will become longer everytime you login, and increase CostPerform startup times
Workaround
Don't use special characters like ö and ä
Reported in version 8.1.1
Resolved in version 8.2
Previous and initial value are not shown anymore in output side of dashboard #1804
Description
In dashboards, the previous and initial values are not shown on the output gauges of dashboards
Workaround
N/A
Reported in version 8.2
Resolved in version 8.2.1
Using attribute symbols that are integer (possibly preceded and/or followed by an underscore) can... #1699
Description
Attribute symbols that are integer (possibly preceded and/or followed by an underscore, examples are "42", "_42", "42_", "_42_") should not be used. As of version 8.1, CostPerform will not allow such attribute symbols anymore.
Workaround
Change invalid symbols to valid ones
Reported in version 8 SP1
Resolved in version 8.1
CostPerform cannot connect to the default database anymore #1667
Description
Suddenly CostPerform cannot connect to the database (error -1006). This is caused by the use of IPv6 addresses by the operating system (possibly due to an (automatic) update)
Workaround
Download http://eu.costperform.com/downloads/public/mysql-ds.xml to [CP Install Dir]\server\appserver\jboss\server\qprcc5\deploy, OR Edit C:\Windows\System32\Drivers\etc\hosts, place the line "127.0.0.1 localhost" above the line "::1 localhost".
Reported in version 7
Resolved in version 8.1
Cannot assign privileges for entire costmodel with multiple periods #1619
Description
When trying to assign privileges for an entire costmodel that has more than one period, the assigned privilege does not show in the right-hand side of the view. The user that has been assigned the privilege can open the costmodel, but the data is masked.
Workaround
Assign privileges to the individual layers of the costmodel in stead of to the costmodel itself.
Reported in version 7.0.2
Resolved in version 8